Contact our support!

 

We've made it as easy as possible to contact our friendly customer service team.
Whether you have a question about our products, need support with your order, or have an idea for a collaboration with us – at VIELLA LASHES you are in the best hands.

Our goal is to make your everyday life as an eyelash stylist easier so that you can fully concentrate on your clients.

For quick answers, please take a look at our FAQs!

How can we help?

WhatsApp?

WhatsApp: +43 660 2298 336
E-mail: support@viella-lashes.com

Our support hours:
🕘 Mon. to Fri.: 9:00-17:00

Tips for an even faster solution!

  1. Do you have a question about a recent order? Please be sure to include your order number and/or email address so we can help you quickly.
  2. We may ask you for photos or videos to help us better investigate your request. Please have these ready, if possible.
  3. Please only write to us via one channel – this way we can respond to you (and everyone else) more quickly.
  4. Ask us anything that’s on your mind – we’re here for you! ♥️